Refereed Publications Abstract

How Top Talent Uses Networks and Where Rising Stars Get Trapped

Research over the last few decades has emphasized the importance of networks. The quality and scope of an employee’s network has a significant impact on his or her ability to solve problems, learn when transitioning into new roles and implement plans of any substance. The characteristics of an effective network, however, are not clear.

Six years ago the authors began a research program to learn what makes networks better. Top performers were studied across a wide range of organizations. The results showed that bigger networks tended to diminish performance and productivity—rising stars need to adapt a thoughtful approach, knowing how to increase and decrease connectivity in ways that enhance performance and productivity.

Top performers typically position themselves at key points in a network where they are able to effectively leverage those around them. They invest in relationships that extend their expertise and help them to avoid career traps. Also, they value their networks and engage in behaviors that lead to high-quality relationships—not just bigger networks.

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