Refereed Publications

Cross, R., Thomas, R. & Light, D. (In Press). Creating the Right Decision-Making Networks: Driving Decision Efficiency and Effectiveness through Networks. Sloan Management Review.
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Cross, R., Cowen, A., Vertucci, L. & Thomas, R. (In Press). Leading in a Connected World: How Effective Leaders Drive Results Through Networks. Organizational Dynamics.
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Cross, R., Ehrlich, K., Dawson, R. & Helferich, J. (2008). Managing Collaboration: Improving Team Effectiveness with a Network Perspective. California Management Review, 50(4): 78-99.
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Cross, R., Hargadon, A., Parise, S. & Thomas, R. (2008). Critical Connections: Driving Innovation With A Network Perspective. Sloan Management Review and Wall Street Journal Weekend Edition.
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Cross, R. & Thomas, R. (2008). How Top Talent Uses Networks and Where Rising Stars Get Trapped. Organizational Dynamics, 37: 165-180.
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Cross, R., Thomas, R., Dutra, A. & Newberry, C. (2007). Using Network Analysis To Build a New Business. Organizational Dynamics, 36: 345-362
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Cross, R., Thomas, R., Dutra, A. & Newberry, C. (2007). Using Network Analysis to Build a New Business. Organizational Dynamics 36 (4), pp. 345-362.
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Cross, R., Parise, S. & Weiss, L. (2007) The Role of Networks in Organizational Change. McKinsey Quarterly (Not Reviewed in Traditional Sense).
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Johnson-Cramer, M., Parise, S. & Cross, R. (2007). Managing Change Through Networks and Values: How a Relational View of Culture Can Facilitate Large Scale Change. California Management Review 49(3) pp. 85-109.
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Cross, R., Martin, R. & Weiss, L. (2006). Mapping the Value of Employee Collaboration. McKinsey Quarterly 3 pp. 29-41. (Not Reviewed in Traditional Sense).
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Cross, R., Laseter, T., Parker, A. & Velasquez, G. (2006). Using Social Network Analysis to Improve Communities of Practice. California Management Review 49(1) pp. 32-60.
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Parise, S., Cross, R. & Davenport, T. (2006). Strategies for Preventing a Knowledge Loss Crisis. Sloan Management Review 47(4) pp. 31-38.
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Levin, D., Whitener, E., & Cross, R. (2006). Why Should I Trust You?: Predictors of Trust in a Knowledge Transfer Context. Journal of Applied Psychology.

Cross, R., Liedtka, J. & Weiss, L. (2005). A Practical Guide To Social Networks. Harvard Business Review 83(3), pp. 124-132. (Not Reviewed in Traditional Sense).
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Rollag, K., Parise, S. & Cross, R. (2005). Getting New Hires Up To Speed Quickly. Sloan Management Review. 46(2): pp. 35-41.
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Cross, R. & Cummings, J. (In Press) Tie and Network Correlates of Individual Performance in Knowledge Intensive Work. Academy of Management Journal.
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Cross, R. & Sproull, L. (In Press). More Than an Answer: Information Relationships for Actionable Knowledge. Organization Science.
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Levin, D. & Cross, R. (In Press). The Strength of Weak Ties You Can Trust: The Mediating Role of Trust in Effective Knowledge Transfer. Management Science.
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Cross, R., Davenport, T. & Cantrell, S. (2003). The Social Side of High Performance. Sloan Management Review. 45(1) pp. 20-24.
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Kahn, W., Cross, R., & Parker, A. (2003). Layers of Diagnosis for Planned Relational Change in Organizations. Journal of Applied Behavioral Science. 39(3): pp. 259-280.
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Abrams, L., Cross, R., Lesser, E. & Levin, D. (2003). Nurturing Trust in Knowledge Intensive Work. The Academy of Management Executive 17(4): pp. 1-13.
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Cross, R., Baker, W. & Parker, A. (2003). What Creates Energy in Organizations? Sloan Management Review 44(4), pp. 51-57.
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Borgatti, S. & Cross, R. (2003). A Social Network View of Organizational Learning: Relational and Structural Dimensions of 'Know Who'. Management Science, 49 pp. 432-445.
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Cummings, J. & Cross, R. (2003). Structural Properties of Work Groups and their Consequences for Performance. Social Networks 25(3), pp. 197-210.
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Johnson-Cramer, M., Cross, R. & Yan, A. (In Press). Sources of Fidelity in Purposive Organisational Change: Lessons from a Reengineering Case. Journal of Management Studies, 41(3).
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Cross, R. & Prusak, L (2002). The People That Make Organizations Stop --- Or Go. Harvard Business Review 80(6), pp. 104-112.
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Cross, R., Nohria, N. & Parker, A. (2002). Six Myths About Informal Networks --- And How To Overcome Them. Sloan Management Review 43 (3), pp. 67-76. Re-printed in Creating Value with Knowledge: Insights from the IBM Institute for Knowledge-Based Organizations.
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Cross, R., Borgatti, S. & Parker, A. (2002). Making Invisible Work Visible: Using Social Network Analysis to Support Human Networks. California Management Review 44(2), pp. 25-46. Re-printed in Creating Value with Knowledge: Insights from the IBM Institute for Knowledge-Based Organizations.
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Cross, R., Rice, R., & Parker, A. (2001). Information Seeking in Social Context: Structural Influences and Receipt of Informational Benefits. IEEE Transactions 31(4), pp. 438-448.
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Cross, R., Parker, A., Prusak, L & Borgatti, S. (2001). Knowing What We Know: Supporting Knowledge Creation and Sharing in Social Networks. Organizational Dynamics 3(2), pp. 100-120. Re-printed in Darden Learning Primer and Creating Value with Knowledge: Insights from the IBM Institute forKnowledge-Based Organizations.
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Cross, R. Borgatti, S. and Parker, A. (2001). Beyond Information: Relational Content of the Advice Network. Social Networks 23(3).
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Cross, R., Yan, A. & Louis, M. (2000). Boundary Activity in "Boundaryless" Organizations: A Case Study of a Transformation to a Team-Based Structure. Human Relations, 53(6), pp. 841-868.
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Cross, R. & Baird, L. (2000). Technology Is Not Enough: Improving Performance by Building Organizational Memory. Sloan Management Review, 41(3), pp. 41-54. Featured in Ideas in the News: A biweekly selection and compilation of the top 10 business ideas found in journals, periodicals, and websites. www.meansbusiness.com Abstract

Cross R. & Brodt, S. (2001). How Assumptions of Consensus Undermine Decision Making. Sloan Management Review, 42(2), pp. 86-94.
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Cross, R. (2000). Looking Before You Leap: Assessing the Jump to Teams in Knowledge-Based Work. Business Horizons, 43 (5), pp. 29-36.

Cross, R. & Funk, F. (1997). Leveraging Intellect in Small Business: Infrastructure to Support Today's Knowledge Worker. Journal of Small Business Strategy, 8(1), pp. 15-34.
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